Privacy policy

Effective Date: 23 July 2026

1. INTRODUCTION

Scalping Pro (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, purchase our products or interact with our services.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

2. WHO WE ARE

Scalping Pro

Website: scalpingpro.ai

Email: scalpingproteam@gmail.com

3. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

Personal Information

* Full name
* Email address
* Country of residence
* Billing address
* Payment confirmation details
* TradingView username (where required to provide indicator access)

Technical Information

* IP address
* Browser type
* Device type
* Operating system
* Time zone
* Website usage statistics

Communications

* Customer support enquiries
* Emails
* Feedback
* Survey responses
* Contact forms

4. PAYMENT INFORMATION

Scalping Pro does not store your full payment card details.

Payments are securely processed by trusted third-party payment providers.

We receive only the information necessary to confirm your purchase and provide access to our products.

5. HOW WE USE YOUR INFORMATION

We may use your information to:

* Process purchases
* Deliver digital products
* Grant TradingView access
* Verify purchases
* Respond to support requests
* Improve our products
* Improve our website
* Prevent fraud
* Comply with legal obligations
* Send important service updates

Where you have given consent, we may also send marketing communications. You can unsubscribe at any time.

6. LEGAL BASIS FOR PROCESSING

Where UK GDPR applies, we process your personal data on one or more of the following legal bases:

* Performance of a contract.
* Compliance with a legal obligation.
* Legitimate business interests.
* Your consent (where required).

7. SHARING YOUR INFORMATION

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business, including:

* Payment processors
* Website hosting providers
* Email service providers
* Customer support providers
* TradingView (where required to provide invite-only access)
* Professional advisers
* Regulatory or law enforcement authorities where legally required

8. INTERNATIONAL DATA TRANSFERS

Your information may be processed or stored outside the United Kingdom.

Where required by law, we take appropriate safeguards to protect personal information transferred internationally.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

* Provide our services
* Comply with legal obligations
* Resolve disputes
* Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised where appropriate.

10. YOUR RIGHTS

Depending on your location and applicable law, you may have the right to:

* Access your personal data.
* Correct inaccurate information.
* Request deletion of your personal data.
* Restrict processing.
* Object to certain processing.
* Request data portability.
* Withdraw consent where processing is based on consent.

Requests may be made using the contact details below.

11. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information from:

* Unauthorised access
* Loss
* Misuse
* Disclosure
* Alteration
* Destruction

However, no online service can guarantee absolute security.

12. CHILDREN’S PRIVACY

Scalping Pro products are intended for individuals who are at least 18 years old or the legal age required in their jurisdiction.

We do not knowingly collect personal information from children.

If we become aware that we have collected such information, we will take reasonable steps to delete it.

13. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Users should review the privacy policies of any third-party websites they visit.

14. COOKIES

Our website may use cookies and similar technologies to:

* Improve website functionality.
* Remember user preferences.
* Analyse website traffic.
* Enhance user experience.

Further information is available in our Cookie Policy.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

The latest version will always be published on our website.

Your continued use of our services constitutes acceptance of any updated version.

16. CONTACT

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Scalping Pro

Website: scalpingpro.ai

Email: scalpingproteam@gmail.com

17. COMPLAINTS

If you believe your personal data has been handled unlawfully, you may have the right to lodge a complaint with your local data protection authority.

If you are located in the United Kingdom, you can contact the Information Commissioner’s Office (ICO).

We encourage you to contact us first so that we have the opportunity to address your concerns promptly.