Refund policy

REFUND POLICY

Version: 1.0

Effective Date: 23 July 2026

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1. INTRODUCTION

This Refund Policy explains the circumstances in which refunds may or may not be available for products and services purchased from Scalping Pro.

By purchasing any Scalping Pro product or service, you acknowledge that you have read, understood and agreed to this Refund Policy.

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2. DIGITAL PRODUCTS

Scalping Pro primarily supplies digital products and services, including but not limited to:

* TradingView Invite-Only Indicators
* Educational Trading Indicators
* Educational Materials
* Trading Dashboards
* Online Training
* Membership Access
* Digital Downloads
* Future Software Products

These are digital products delivered electronically.

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3. NO REFUNDS AFTER ACCESS HAS BEEN GRANTED

Due to the nature of digital products, refunds are generally not available once access has been granted to the purchased product or service.

This is because:

* Digital products cannot be returned.
* Access cannot realistically be “unused” once granted.
* Intellectual property is immediately made available to the customer.

By requesting or accepting access to your purchased product, you acknowledge that you understand this and agree that the digital service has commenced.

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4. UK & INTERNATIONAL CONSUMER RIGHTS

Nothing in this Refund Policy limits or excludes any statutory consumer rights that cannot legally be excluded under applicable law.

Where mandatory consumer protection laws require a refund, Scalping Pro will comply with those legal obligations.

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5. WHEN A REFUND MAY BE CONSIDERED

Although refunds are generally unavailable after access has been granted, Scalping Pro may, at its sole discretion, consider a refund in circumstances such as:

* Duplicate purchases.
* Accidental multiple payments.
* Technical issues that permanently prevent access and cannot reasonably be resolved.
* Billing errors made by Scalping Pro.

The decision to provide a discretionary refund does not create an obligation to provide refunds in future cases.

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6. NON-REFUNDABLE CIRCUMSTANCES

Refunds will normally not be provided for reasons including, but not limited to:

* You changed your mind.
* You no longer wish to trade.
* You expected guaranteed profits.
* You incurred trading losses.
* You misunderstood how the indicator works after purchase.
* You failed to read the product description.
* Market conditions changed.
* Your broker produced different results.
* Your TradingView subscription changed.
* Your personal trading strategy changed.
* You no longer require the product.

Trading losses or dissatisfaction with market performance do not entitle a customer to a refund.

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7. DEMO ACCOUNT RECOMMENDATION

Scalping Pro strongly recommends that customers practise using our products on demo or simulated trading accounts before considering any live trading.

Customers who voluntarily choose to trade live do so entirely at their own risk.

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8. CHARGEBACKS

Customers are encouraged to contact Scalping Pro before initiating a payment dispute or chargeback.

Fraudulent or abusive chargebacks may result in:

* Immediate suspension of access.
* Permanent termination of the licence.
* Recovery of outstanding fees where legally permitted.
* Additional action where appropriate under applicable law.

Nothing in this section affects a customer’s legal right to raise a genuine payment dispute.

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9. REQUESTING A REFUND

If you believe you are entitled to a refund under this Policy, please contact us with:

* Your full name.
* Your email address used for the purchase.
* Date of purchase.
* Order reference (if available).
* A description of the issue.

We aim to review refund requests as promptly as reasonably possible.

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10. PROCESSING APPROVED REFUNDS

Where a refund is approved, it will normally be issued using the original payment method.

Processing times may vary depending on the payment provider or financial institution.

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11. CHANGES TO THIS POLICY

Scalping Pro reserves the right to update this Refund Policy from time to time.

The latest version will always be published on our official website.

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12. CONTACT

Scalping Pro

Website: scalpingpro.ai

Email: scalpingproteam@gmail.com